The ordering and shipping period is considered an essential part of the store’s policy and is approved once the order is completed
All orders are shipped from China. Except for immediate delivery products, they are shipped from a covered warehouse in Saudi Arabia. The shipping speed depends on the type of shipping that was chosen by the customer, whether regular or express shipping. With the exception of shipping for Al Tamayoz customers
You can follow up on the order through the store at Arithmetic
All shipments that are shipped from China to the customer are shipped collectively and are not issued a tracking number until they reach our warehouse in the destination country. At that time, an internal shipping tracking is issued and reaches you through letters or mail. The order goes through stages in shipping until it reaches you, indicating all order statuses with knowledge. “Every case in which the request passes is sent via text message or email.”
Request statuses
- Waiting for review This means that we make sure that the product is available in the company to be ordered
- Preparing This means that the product has been ordered from the company and is on its way to a cover warehouse In China
- Ready to ship This means that the order has arrived at our warehouse in China and is ready to ship with the first shipment according to the country and according to the shipping priority
- charged This means that the order is for international shipping from America to the customer’s country, and the shipment is then delivered to the shipping company whose data is shown in the invoice.
- Implemented This means that the order is confirmed to be received by the internal shipping company and is destined for the customer, and then the internal shipping tracking number is sent
Shipping days are counted as working days only These are official working days globally, excluding weekends, holidays, and official holidays in China, Saudi Arabia, and the Gulf countries.
Shipping times may be affected In rare cases beyond our control, the order may be delayed in the event of snow storms and hurricanes in China. God forbid, shipping companies stop working.
In some cases, during seasons and offers, some shipments may be delayed by companies, and in some cases shipments are held up by customs for a longer period than usual to complete customs procedures, so a warning has been made in rare cases that orders are delayed. This does not mean that the customer has the right to cancel the order Unless it is confirmed by the shipping company that the shipment cannot reach the customer, then the customer will be compensated with another product with the same specifications or the order value will be refunded according to the customer’s desire.
But rest assured that we always work at Coverage to provide the best shopping experience and make sure that your order reaches you as quickly as possible